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Shipping Information

Last updated: 2 October 2026

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Shipping Information

We want your order to arrive safely and on time. Here's everything you need to know about delivery.

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Delivery Area

We currently deliver to addresses within the UK covered by our available delivery service.

Orders are sent using Royal Mail.

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Delivery Charges

Standard Delivery — £5.49

Your delivery charge will be shown at checkout before you complete your order.

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Dispatch & Delivery Times

We aim to dispatch orders within 1 working day.

Once your order has been dispatched, delivery is normally expected within 2–3 working days.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, adverse weather or operational disruption.

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Perishable Products

Our products are fresh, perishable food products.

We package orders appropriately for delivery, but delivery conditions and times can sometimes vary.

When your order arrives, please check the packaging and products as soon as reasonably possible.

If your order arrives damaged or the products appear to have been compromised during delivery, please contact us as soon as possible.

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Tracking

Where tracking is available, you will receive delivery information from the carrier.

Please make sure the delivery address and contact details you provide at checkout are correct.

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Delivery Problems

If your order has not arrived within the expected delivery period, or you believe your order has been damaged during delivery, please contact us at:

info@artisanpizzabases.co.uk

Please include your order number and, where appropriate, photographs of the packaging and products.

We will investigate the issue and work with you to resolve it.

 

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